Our teams are dedicated to introducing new and improved digital services by following Government Digital Service standards and user-centred design. By doing this we can save time, money, and add value to the NHS and its patients.
NHS Jobs
Researching, designing, building and implementing a new and improved modern NHS Jobs service.
Contact the NHSBSA
Changing how our customers contact us by creating new ways to handle routine questions. We’re developing a more efficient system, that’s available to customers at times that suit them.
Help with Health Costs
A combination of digital projects focussed on helping those who struggle to pay for NHS treatment improve and maintain their health and wellbeing.
Loss Recovery Services
Designing new digital payment options for customers issued with penalty charge notices, whilst developing solutions to decrease the numbers of penalty charges issued.
Pay by Card
Developing a new way for our customers to make card payments to us. This will replace our current system, and will provide an improved experience for our customers.
NHS Pensions
Improving ease of access and forecasting for our pensions members and providing a user friendly online service for NHS employers.
Real Time Exemption Checking (RTEC)
Creating a system to allow pharmacy teams to check customer eligibility for exemptions under our Help with Health Costs scheme and others in the future.
Manage Your Service (MYS)
Developing a system to allow pharmacy teams to check customer eligibility for exemptions under our Help with Health Costs scheme and others in the future.